1. Introduction
Altura Dynamics Group (Pty) Ltd ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African law.
2. Information We Collect
We may collect the following types of personal information:
- Name and surname
- Contact details (email address, phone number)
- Employment and application information
- Campaign-related data collected on behalf of clients, where applicable
- Website usage data and cookies
3. How We Use Your Information
We use your personal information to provide our services, communicate with you, process applications, fulfil campaign objectives for our clients, comply with legal obligations, and improve our offerings. Depending on the nature of a service and the relevant contractual arrangement, Altura Dynamics Group may process personal information as a responsible party or on behalf of a client in an operator capacity.
4. Data Protection
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include access controls, responsible storage practices, and staff awareness of data protection protocols.
5. Your Rights
Under POPIA, you have the right to:
- Access your personal information
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator
6. Data Retention
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, or as required or permitted by applicable law. Once the retention period expires, we securely delete or anonymise the data.
7. Security Incidents
We use reasonable security safeguards and will handle any security incidents in accordance with applicable legal requirements. No system can guarantee absolute security, and we encourage users to exercise caution when transmitting personal information.
8. Third-Party Services
We may use third-party service providers for hosting, analytics, or communication services. Where personal information is processed by these providers, we seek to ensure appropriate contractual protections are in place. Personal information may be processed outside South Africa depending on the service provider used.
9. Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and analyse traffic. You can manage cookie preferences through your browser settings. We do not use non-essential tracking without appropriate disclosure.
10. Recruitment Information
When you submit a job application through our careers portal, we collect personal information including your name, contact details, CV, employment history, and any additional information you choose to provide. This information is processed for recruitment and related employment purposes, including evaluating your suitability for the role, communicating with you about your application, and maintaining records for future opportunities.
We retain application information for a reasonable period necessary for recruitment purposes, after which it is securely deleted or anonymised. We do not share your application information with third parties except as required for the recruitment process or as required by law.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Altura Dynamics Group (Pty) Ltd
Pretoria, South Africa
Phone: 012 004 8073
Email: info@alturadynamicsgroup.co.za